Customer Communication within eBay can be a distraction and can interrupt your hectic schedule across the week.  It is important to be responsive to eBay customers 7 days a week and to provide the highest quality service with the shortest response times.

At eCompass Consultants we are able to tackle all of your customer communication needs from directly contacting customers to partial contact on the weekend or at the busiest times of the year, to assessing and analysing your businesses communication methods and finding improvements that can be implemented.

Our pricing for customer communication depends on the number of channels, time and complexity of your requirements. However 8 hours spaced across the weekend (every weekend) would typically cost £690 per month.


Tel: 01622 370664

eCompass Consultants Limited

4 High Street




Company Number: 11692305